Effective October 9, 2026.
This policy explains what information ATX Content Hub (“we”, “us”) collects through atxcontenthub.com and our booking tools, how we use it, and the choices you have. ATX Content Hub is a recording studio at 10203 Old Manchaca Road, Austin, Texas 78748.
What we collect
- When you book a call or a session: your name, email address, phone number, and the answers you give on our booking forms (for example, what you plan to record, how many people will be on camera, and how you heard about us).
- When you pay: payments are processed by our payment processor. We do not see or store your full card number.
- When you email us: your email address and what you write.
- When you visit the site: standard technical information such as your IP address, browser type and the pages you visit. Our hosting and security software keep logs of this to keep the site secure. We use Google Analytics to understand how the site is used; it collects similar information, including the pages you view and whether you book a call, and links a booking you make on the site to the visit it came from.
How we use it
- To schedule and confirm calls and sessions, send reminders, and deliver your files.
- To send invoices and receipts and to keep business records.
- To answer your questions and provide support.
- To keep the site secure and understand how it is used.
We do not sell your personal information. We do not send marketing text messages.
Who we share it with
We share information only with the service providers that run our business on our behalf, and only as needed for them to do that work: our scheduling, customer-management and email platform; our payment processor; our website host; our website analytics provider (Google Analytics); and our file-storage and delivery services. We may also disclose information if the law requires it.
Cookies
The site and the booking calendar embedded on it use cookies and similar technologies that are needed for them to work, for security, and for analytics (Google Analytics) to understand site usage. You can block or delete cookies in your browser settings; some features may not work without them.
How long we keep it
We keep booking and payment records for as long as we need them to provide our services and to meet our legal and accounting obligations. Recordings and files from your sessions are handled as described in the Studio Use & Services Agreement you sign when you book.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you by emailing hello@atxcontenthub.com. We may need to keep some records where the law requires it.
Children
Our site and booking tools are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy. When we do, we will change the effective date above.
Contact
Questions about this policy: hello@atxcontenthub.com, or ATX Content Hub, 10203 Old Manchaca Road, Austin, TX 78748.